After BPO & KPO, now comes PPO

Today in the world of science & technology where IT sector has proved its milestone in Software Development & other IT services., companies are now also attracted toward the BPO, KPO & the latest PPO in the market for the business purposes.

BPO have brought a revolution in the business world. Customer call center operations in particular represent an enormous growth sector in the BPO arena, due to the substantial cost savings that companies can stand to realize. In India alone, BPO revenue-mainly from call centers operations-are forecast to grow from $2 billion in 2003 to $21 in 2008.Business process outsourcing involves the contacting out of various business functions to outside providers. And today, practically every company outsource some portion of its major business processes. And it is expected that it will continue to boom like this in the coming years as well. After the satisfying results from the business processing outsourcing, the companies thought of outsourcing high end knowledge & came a new revolution called Knowledge business outsourcing. It is one step ahead of BPO. These two are different in business, its not that only the letter is changed, the work carried out in KPO is also different. It involves high expertise professionals in particular fields having excellent logical & analytical skills. The future of KPO is very promising as it is growing its roots in fields like Engineering services, Web development application etc apart from IT & ITES.

Watching the growth & the profits earn of both the business outsourcing, and Mr. Aggrawal came up with a new wave in the business called person to person outsourcing (PPO). PPO will provide services to the individual professionals at home by the use of fast internet connection. For person to person outsourcing the individual requires only a pc & a fast internet connection. The services that can PPO can outsource include tutoring, writing, data entry, marketing, sales support n others. The revenues of PPO are going to rise from $250 million this year to $2 billion by 2015.PPO follows two business models. First model includes direct interaction takes place between the client & the vendor & a contact is signed & second model involve a subscription fees & particular revenue if the project makes up in the marketplace. PPO provides the individuals to work from home & it is increasing the employment opportunities for the people who are talented but can’t go out for work. Though it is appearing as good business field but the future will decide its fate when the exact profit details will be revealed.